where is free storage? - Guild Wars Forums

lursey · Apr 24, 2009, 12:28 PM // 12:28

anyone see this when trying to access the guildwars ncstore, and nothing shows up?

does that mean I can't get free storage ? -_-

Karuro · Apr 24, 2009, 12:40 PM // 12:40

Got blocking plugins on?

Lonesamurai · Apr 24, 2009, 12:41 PM // 12:41

Free Xunlai Storage Pane???Limited Time Offer

To celebrate the Guild Wars?? 4 Year Anniversary, we're giving away a free pane of storage to all Guild Wars players. Here's how you can claim your free pane of storage:

1. Go to the Guild Wars section of the NCsoft Store, select Xunlai Storage Pane and click on the Buy Now button.

2. You will go to the Xunlai Storage Pane information page???click on the Buy Now button again.

3. You will be prompted to log in to your NCsoft account (NOTE: This is different from your Guild Wars account). If you do not already have one, please click the Create Account button and follow the prompts.

4. Once you have logged in, select the Guild Wars account that will receive this upgrade. If you have not already linked your Guild Wars account to your NCsoft Master Account, you will have an option to link your Guild Wars account now.

5. Once you've selected your Guild Wars account, you will see a screen where you can enter a coupon code. Please enter FREESTORAGE and click the Apply Coupon button.

6. You will receive a page confirming that you were charged $0.00 for your storage pane. Please click on the Continue button.
7. Congratulations! You should now have a new pane of Xunlai account storage for your account. If you were logged in to Guild Wars during this process, please make sure you log out and back in for this upgrade to apply.
8. For more information please read the Frequently Asked Questions (See Below) about this promotion.

SeraCombi · Apr 24, 2009, 12:44 PM // 12:44

NCSoft apparently didn't prepare for the traffic. I'm just going to wait a couple days before I try again.

I'd take a more ad hominem approach but I see other game companies making the same mistakes over and over again so I'll just shut up.

lursey · Apr 24, 2009, 12:47 PM // 12:47

I can see other options to buy in other page like lineage or city of heroes, but just not guildwars tab...

-_-.... am I being hated?

LeoX · Apr 24, 2009, 12:49 PM // 12:49

I saw it and couldn't get past the ordering page anyway.

The site is saturated with visits, I think it's best to give it a few days, let everything calm down. That's what I'm going to be doing, although the temptation to try again is very high xD

Targren · Apr 24, 2009, 12:56 PM // 12:56

Ohhh, that's cleeeever...

A way to get all the holdouts to link their accounts with the NCSoft online store...

Orange Milk · Apr 24, 2009, 01:18 PM // 13:18

Yup, clever indeed Targren.

Though they my never get me to link since the pages on the NCsoft site never load. Not at work nor at home.

More fail.

MrTickle · Apr 24, 2009, 01:38 PM // 13:38

Step 6 You should now see a screen telling you the promo code is invalid

After 5 hours :'( I've finally got my free storage. TY Anet

FrOzzBiTe · Apr 24, 2009, 02:13 PM // 14:13

i dun wanna make a new thread so i;m gonna ask here!

WHY!! =( everything was fine but !!! this came out.. no free storage for me..

Ewon · Apr 24, 2009, 02:34 PM // 14:34

Keep trying, or restart and try again. Things to try, type in FREESTORAGE, do not copy paste. I had the same problem, took a little while then it worked

FrOzzBiTe · Apr 24, 2009, 02:44 PM // 14:44

Quote:

Originally Posted by ZoakaEwon

Keep trying, or restart and try again. Things to try, type in FREESTORAGE, do not copy paste. I had the same problem, took a little while then it worked

thx for replying~ i'll keep trying ^^ hopefully it works

I pwnd U · Apr 24, 2009, 02:47 PM // 14:47

I tried copying and pasting it in twice, didn't work either time. When I simply typed in freestorage it worked just fine. So I would agree with Zoaka and try typing it in instead.

trickfred · Apr 24, 2009, 03:31 PM // 15:31

Weird, I had the opposite problem. Yakked on me typing 'FREESTORAGE', but copy/pasting from the same page worked fine.

I guess if it yaks doing one, then try the other.

FrOzzBiTe · Apr 24, 2009, 03:38 PM // 15:38

it worked!! ^^ yay~ thx people

Kendil · Apr 25, 2009, 07:39 AM // 07:39

Argh! It keeps telling me that my account name is not available (and it is between 5 and 12 letters and it starts with a letter), what am I doing wrong?

Breaqerz · Apr 25, 2009, 07:45 AM // 07:45

Quote:

Originally Posted by Lonesamurai

Free Xunlai Storage Pane???Limited Time Offer

4. Once you have logged in, select the Guild Wars account that will receive this upgrade. If you have not already linked your Guild Wars account to your NCsoft Master Account, you will have an option to link your Guild Wars account now.

I can't find the "Link and Select Account button." after I logged in. Where did I go wrong?

Any help please. Much Appreciated.

Brknkybrd · Apr 25, 2009, 07:49 AM // 07:49

Quote:

Originally Posted by lursey

http://img.photobucket.com/albums/v1...reestorage.jpg

anyone see this when trying to access the guildwars ncstore, and nothing shows up?

does that mean I can't get free storage ? -_-

I get the exact same screen, I can't get past this step at all. I've followed the instructions to the letter, and my playable Guild Wars account is already linked to my NC store account (I have an @plaync login instead of my e-mail).

I really don't understand how I can get my free storage!

Yamagawa · Apr 25, 2009, 10:16 AM // 10:16

Quote:

Originally Posted by Brknkybrd

...
...

I really don't understand how I can get my free storage!

A) Keep Trying.
or
B) Try Later.

Not much else I can say on getting in. If you are getting past the username & password prompts, the rest is just a matter of the site working or not working.

They've failed to allow properly for the number users visiting the site for the free storage. Some people may not be able keep trying due to the short window of availability (as opposed to other shop items that are available 'forever' from the store) so they will be twice as resolute in trying until they succeed.

Things they might have done to avoid this (Hint-hint):
* Warn us in advance that we'd need to log into the Play-nc site for this (If there was such a warning, I didn't see it, but I didn't really go looking as I wasn't going to bother taking steps to get the storage until it was available.) It took me more than a day to get my login details from the over-loaded site, and I wager I'm not the only user scrambling for login details. (However, without us going through the site, we won't see what other games are offered... Hrm. Clever. Keen idea, offering special items via the site like that, but the limited time offer turns it into an automatic deal-breaker. When the buying experience is unpleasant, even for a free item, we will be unlikely to extend the experience long enough to pay for other products).

* Manage this via in-game mechanics. Talk to npc xyz, as long as your acct has the play-ncsoftlink, grant access. Game accounts without the link will be referred to set it up and denied the bonus storage until that is done. Remove npc xyz after the event.
* Don't have a 'offer expires' date. This deadline only encourages users to rush into the site, causing a more severe load on the servers.
* Rent/borrow extra server capacity -- Sometimes, sly maneuvering is no substitute for brute force solutions like this.

//Yamagawa

Breaqerz · Apr 25, 2009, 10:36 AM // 10:36

I did manage to came to moment that I have to link my NCSoft Account to my GuildWar account but after I enter my guildwar account and hit continue it gaves me an error and when I tried again it gives me this: "The specified account is already linked to another NCsoft account. Please contact Customer Support if you require additional help.".

Now what do I do.

Apr 24, 2009, 12:28 PM // 12:28	#1
lursey Krytan Explorer Join Date: Sep 2005 Guild: d2 Profession: R/N	where is free storage? anyone see this when trying to access the guildwars ncstore, and nothing shows up? does that mean I can't get free storage ? -_-

Apr 24, 2009, 12:41 PM // 12:41	#3
Lonesamurai Furnace Stoker Join Date: Apr 2006 Location: Cheltenham, Glos, UK Guild: Wolf Pack Samurai [WPS] Profession: R/A	Free Xunlai Storage Pane???Limited Time Offer To celebrate the Guild Wars?? 4 Year Anniversary, we're giving away a free pane of storage to all Guild Wars players. Here's how you can claim your free pane of storage: 1. Go to the Guild Wars section of the NCsoft Store, select Xunlai Storage Pane and click on the Buy Now button. 2. You will go to the Xunlai Storage Pane information page???click on the Buy Now button again. 3. You will be prompted to log in to your NCsoft account (NOTE: This is different from your Guild Wars account). If you do not already have one, please click the Create Account button and follow the prompts. 4. Once you have logged in, select the Guild Wars account that will receive this upgrade. If you have not already linked your Guild Wars account to your NCsoft Master Account, you will have an option to link your Guild Wars account now. 5. Once you've selected your Guild Wars account, you will see a screen where you can enter a coupon code. Please enter FREESTORAGE and click the Apply Coupon button. 6. You will receive a page confirming that you were charged $0.00 for your storage pane. Please click on the Continue button. 7. Congratulations! You should now have a new pane of Xunlai account storage for your account. If you were logged in to Guild Wars during this process, please make sure you log out and back in for this upgrade to apply. 8. For more information please read the Frequently Asked Questions (See Below) about this promotion.

Apr 24, 2009, 01:38 PM // 13:38	#9
MrTickle Lion's Arch Merchant Join Date: Aug 2006 Guild: delete this account Profession: N/	Step 6 You should now see a screen telling you the promo code is invalid After 5 hours :'( I've finally got my free storage. TY Anet Last edited by MrTickle; Apr 24, 2009 at 01:50 PM // 13:50.. Reason: Woo hoooo

Apr 24, 2009, 12:40 PM // 12:40	#2
Karuro Lion's Arch Merchant Join Date: Apr 2008 Location: The Netherlands, Europe Guild: Mystic Spiral [MYST] Profession: W/	Got blocking plugins on?

Apr 24, 2009, 12:44 PM // 12:44	#4
SeraCombi Frost Gate Guardian Join Date: Aug 2006 Location: Hiding in a cave in old Ascalon	NCSoft apparently didn't prepare for the traffic. I'm just going to wait a couple days before I try again. I'd take a more ad hominem approach but I see other game companies making the same mistakes over and over again so I'll just shut up.

Apr 24, 2009, 12:47 PM // 12:47	#5
lursey Krytan Explorer Join Date: Sep 2005 Guild: d2 Profession: R/N	I can see other options to buy in other page like lineage or city of heroes, but just not guildwars tab... -_-.... am I being hated?

Apr 24, 2009, 12:49 PM // 12:49	#6
LeoX Krytan Explorer Join Date: Dec 2005 Location: United Kingdom Guild: Guildless Since 2005??? Profession: W/	I saw it and couldn't get past the ordering page anyway. The site is saturated with visits, I think it's best to give it a few days, let everything calm down. That's what I'm going to be doing, although the temptation to try again is very high xD

Apr 24, 2009, 12:56 PM // 12:56	#7
Targren Desert Nomad Join Date: Aug 2007 Guild: Primeval Warlords[wuw] Profession: R/	Ohhh, that's cleeeever... A way to get all the holdouts to link their accounts with the NCSoft online store...

Apr 24, 2009, 01:18 PM // 13:18	#8
Orange Milk Desert Nomad Join Date: Mar 2006 Location: Ganking, USA Guild: Retired Profession: R/	Yup, clever indeed Targren. Though they my never get me to link since the pages on the NCsoft site never load. Not at work nor at home. More fail.

Apr 24, 2009, 02:13 PM // 14:13	#10
FrOzzBiTe Ascalonian Squire Join Date: Jan 2008 Location: Singapore Guild: The Apocalypsis[DeaD] Profession: D/	i dun wanna make a new thread so i;m gonna ask here! WHY!! =( everything was fine but !!! this came out.. no free storage for me..

Apr 24, 2009, 02:34 PM // 14:34	#11
Ewon Wilds Pathfinder Join Date: May 2007 Location: Canada Guild: Graduates of Pre Searing [GPS]	Keep trying, or restart and try again. Things to try, type in FREESTORAGE, do not copy paste. I had the same problem, took a little while then it worked

Apr 24, 2009, 02:47 PM // 14:47	#13
I pwnd U God of Spammers Join Date: Oct 2005 Location: in the middle of a burning cornfield... Guild: Scars Meadows [SMS] (Officer)	I tried copying and pasting it in twice, didn't work either time. When I simply typed in freestorage it worked just fine. So I would agree with Zoaka and try typing it in instead.

Apr 24, 2009, 03:31 PM // 15:31	#14
trickfred Lion's Arch Merchant Join Date: Feb 2006 Location: Canadia Guild: It's A Trick Get An [Axe]	Weird, I had the opposite problem. Yakked on me typing 'FREESTORAGE', but copy/pasting from the same page worked fine. I guess if it yaks doing one, then try the other.

Apr 24, 2009, 03:38 PM // 15:38	#15
FrOzzBiTe Ascalonian Squire Join Date: Jan 2008 Location: Singapore Guild: The Apocalypsis[DeaD] Profession: D/	it worked!! ^^ yay~ thx people

Apr 25, 2009, 07:39 AM // 07:39	#16
Kendil Krytan Explorer Join Date: Apr 2009 Location: Sweden	Argh! It keeps telling me that my account name is not available (and it is between 5 and 12 letters and it starts with a letter), what am I doing wrong?

Apr 25, 2009, 10:36 AM // 10:36	#20
Breaqerz Ascalonian Squire Join Date: Apr 2009 Profession: A/Mo	I did manage to came to moment that I have to link my NCSoft Account to my GuildWar account but after I enter my guildwar account and hit continue it gaves me an error and when I tried again it gives me this: "The specified account is already linked to another NCsoft account. Please contact Customer Support if you require additional help.". Now what do I do.